Accessibility Statement

We have made our best endeavours to meet Web Content Accessibility Guidelines (WCAG) 2.0 Level AA compliance. 

We are committed to ensuring that this site is designed and developed to be accessible by all users, including those using assistive technologies. Details of technologies available and tips for customising your computer set up to manage access issues can be found on the Web Accessibility Initiative (WAI) site.

We are working with Vision Australia to ensure our site is accessible and compliant with WCAG 2.0 level AA, more information will be forthcoming as this work progresses.


Adobe Acrobat PDFs have been used to present lengthy documents and formatting that can't always be presented in HTML or text. If you have problems downloading these documents, print versions or alternative formats can be made available on request (call 1300 185 725 or email

By downloading (it's FREE) the latest version of Adobe Acrobat reader you'll find a number of features that support accessibility, including the ability to:

  • Read PDF files aloud using standard operating system text-to-speech functionality.
  • Have greater control when using screen readers.
  • Evaluate the accessibility of an Adobe PDF file.

For more about Adobe's PDF accessibility, and to download the latest version of the PDF reader, visit the Adobe website.


If you have any issues accessing content on this site, contact for help.